Months after subscribing to Wi-Tribe, we can really now say that this internet service provider sucks. Why? They have a bandwidth cap that is previously 3GB per month to now 6GB per month but we all know that a cap is a cap and 6GB is still not enough.
Why Wi-Tribe has a cap?
If you’re new to Wi-Tribe, have you read their Fair Use Policy? If you’re like us that is suffering on paying monthly subscription to this service, have you read it too before subscribing?
Why have one?
Well it’s designed to make sure your broadband service is fast and reliable whenever you use it.
Some of our broadband customers use file sharing software and download large files like music and videos. This uses up lots of network capacity leaving less available for you. If they’re doing this at peak times, it could mean that the speed of your broadband service will be affected.
Am I likely to be affected by the Fair Use Policy?
If you don’t use file sharing software or download large files from the Internet it’s unlikely you’ll ever be affected by this policy. If you do, all we ask is that you do so considerately, perhaps by downloading outside the peak hours of 1am to 7am. Don’t forget that media streaming, including the streaming of internet radio contributes to your use of bandwidth and may, if left permanently on, cause you to be in breach of this policy.
What will happen if my use is very high?
If you only occasionally have very high usage, we’re unlikely to be concerned. If it is happening regularly, we may either have to reduce the transmission speed of your broadband while we continue to keep an eye on your usage, or suspend your service and/or possibly close your account.
We don’t want to do that, and with your support and goodwill we’ll work with you to see if we can avoid this happening.
In the age of YouTube and Facebook, I advice not to suffer the same mistake of subscribing to this crappy internet service provider called Wi-Tribe. If you need mobility then get a SmartBRO or Globe Tattoo. At least you can rely on them even if they too have bad customer support. (At least they’re better than Wi-Tribe).
To Wi-Tribe
Seriously, calling it 4G is false advertising. The Advertising Board of the Philippines should take action on this.
Share your experience with Wi-Tribe and their bandwidth cap
How many times have you experienced this? Do you think Wi-Tribe should remove this cap and just provide good service? Is the 2-year lock fair in this kind of service?
Let us know in the comments below.